In light of the Covid-19 pandemic, it has been necessary to make adaptations to the way that specialty recruitment is delivered.
As a result there has been an update to the national recruitment complaints and appeals policy. These updates are not replicated here so please go to the NHS Specialty Training website for the updated policy and refer to this for the duration that the recruitment process is affected.
If you have a complaint or appeal regarding the PSRO-coordinated process, it should continue to be emailed to [email protected] in the first instance, but please read the policy first to check whether your concern us within the scope of the policy.
Please be aware that the complaints and appeals process has been agreed nationally across specialty recruitment and applies equally regardless of the specialty to which you have applied.
In the case of recruitment to the specialties participating in nationally-coordinated ST3 recruitment , complaints should be made to the PSRO ([email protected]) in the first instance. We will make the initial investigation and liaise with regions where applicable.
If you wish to make a complaint about a medical specialty where the process is not coordinated by the PSRO, you should direct your complaint to the organisation responsible for the vacancy. This includes medical specialties not part of the nationally-coordinated process and recruitment to academic clinical fellow posts in medical specialties.
If you have concerns about the recruitment process that fall outside of the national complaints policy, you are able to raise your concerns confidentially by email to [email protected] .
Please click on the below links for further information about each step of the process: